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ServiceNow Integration Architect/Lead Developer

Columbus, OH
You can please go thru the requirement given below and kindly send me your matching profiles with your minimum expected salary, visa status, current location and availability. Please email the resumes to varma@hermitageinfotech.com.
Urgent requirement for : ServiceNow Integration Architect/Lead
Developer
C2C Rate for Candidate: $70-75/hr C2C

Job Title: ServiceNow Integration Architect/Lead Developer
Distribution Date: 03-27-2018
ZIP Code: 43215
Start Date: 04-09-2018
End Date: 01-09-2019
Submittal Deadline: 03-30-2018 or 2 submittals
Description: Overview:

Our Clients Data Center is looking for a qualified contractor to provide
professional services to lead implementation of the ServiceNow IT Service
Management platform in order to support the needs of the County. The
platform should be built for global process with multiple agencies while
allowing for agency uniqueness at the data level. The Contractor will be
onsite working with all stakeholders conducting workshops and trainings
during the implementation, User Acceptance Testing and Go-Live post
implementation services.
The services include implementation of the Public Sector Update Set and
Resource/Demand Management modules which includes the following:
a. Enhance current Incident Management deployment per industry standard
b. Change Management
c. Enhance Problem Management
d. IT Asset Management
e. Enhance Service Request deployment per industry standard
f. Release Management
g. Service Catalog
h. Configuration Management
i. Interface with ancillary systems and tools
j. Knowledge
k. Portal
l. Demand Management
m. Resource Management
n. LDAP and Ping identity integration
o. Implement Reports and Dashboarding, Contextual Collaboration,
Workflow, Orchestration and Service Levels.
p. Implement ITOps, SecOps and GRC modules namely Risk, Audit,
Compliance and Vendor management and optimize operation orchestration
Implement IT Business Management namely Demand, Resource, Project and
Portfolio management.
q. User training and support of the modules
r. Data Segregation at an agency level so portal can be leveraged to
promote self-service and reporting.
s. Financial Management

Job Responsibilities:

Enhance and lead ServiceNow architecture, implementation of various
modules in ServiceNow.
Lead all functional and technical aspects of solution delivery
including application UI configuration, workflow configuration, development
of required specific reporting
Interface with global ServiceNow technical teams to successfully
implement and support the Enterprise Service Management platform.
Prepare and implement all deliverables for processes and workflow
design
Consults process owners with solution implementation
Perform other duties as required Minimum Qualifications and
Experience:

To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential functions.

Required

Experience implementing the following: Service Portal, Project
Portfolio Management, Agile/SDLC, Service Mapping, Event Management,
Orchestration, GRC, Discovery, financial management, SecOps and ITOM
Understanding of the key technologies relevant to the ServiceNow
integration solutions including SOAP, REST API, JSON, SSO-SAML, LDAP
Experience with scripting in the ServiceNow platform
Experience with web technologies such as JavaScript, Jelly, HTML,
CSS, AngularJS, Jelly, Ajax, jQuery
Understanding of various script types in ServiceNow including Ajax
Scripts, Business rules, client scripts, script includes, workflow Editor,
as well as familiarity of server and client glide records
Experience building workflows and automated scripts.
Experience with leading the process definition, design &
implementation of multiple applications in ServiceNow and their supporting
processes
Experience with implementation of IT Service Management processes
including but not limited to Incident, Problem, Change, Knowledge, CMDB and
possible enhancement, Service Catalog
Previous experience working on assignments where considerable
judgment and initiative are required in resolving problems and making
choices, recommendations, or decisions.
Experience developing and implementing process documentation.
Experience working with business users to gather requirements,
writing functional and technical specifications and communicating technical
requirements
Experience managing ServiceNow version updates and new releases
which includes testing, documentation, analysis of new functionality and
implementation of the release
Development of Service catalog which includes creating new catalog
items, designing workflows and execution plans
Able to organize / migrate updates to ServiceNow instances for
development, testing, and production using update
Experience in cloning and upgrade activities
Experience leading all functional and technical aspects of solution
delivery including application UI configuration, workflow configuration,
development of required specific reporting
Experience interfacing with global ServiceNow technical teams to
successfully implement and support the Enterprise Service Management
platform.
Prepare and implement all deliverables for processes and workflow
design
 

Varma
Hermitage Infotech, LLC
P:732-593-8453 Extension 202
F:732-289-6103
varma@hermitageinfotech.com
 
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