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Product Systems Analyst


Please go thru the req given below and kindly send me your updated resume in word document along with your minimum expected salary, visa status, current location and availability. Please let us know if you would like to work on our W2/1099 or CTC.. Please email the resumes to varma@hermitageinfotech.com

San Francisco 
Product Systems Analyst - 
Governance, Risk, and Compliance 

The Salesforce.com BIz Tech Legal, Compliance, and Security (LCS) team is seeking an experienced Product Systems Analyst with a background in delivery for Governance, Risk, and Compliance stakeholders within a global organization. You will be a key individual contributor on the LCS team. 

The successful candidate possesses strong analytical, written, oral and consulting skills, able to articulate and document functional requirements, influence the solution design for business users and the development team. This role is within the Information Technology organization primarily supporting our GRC and Compliance stakeholders, a global, multi-arm organization within Salesforce.com. Our ideal candidate must possess the business and technical skills/experience prescribed, enjoy working in a highly dynamic, fast-paced and high-growth environment, as well as be experienced at managing complex projects and stakeholder groups in support of the LCS portfolio. 


Engage with the business users at different levels to understand Compliance business needs, analyze, document, evaluate and prioritize the requirements and make recommendations on the solution and implementation. 
Drive, develop and maintain numerous project deliverables that support the program, including functional/non-functional specifications, data mapping/transformation, solution design, process diagram, acceptance criteria, UAT scripts and other project artifacts. 
Work effectively with the solution and technical teams to help them understand the specifications/requirements for technical development, testing and implementation. 
Identify test scenarios, develop test scripts, and execute testing in support of system and User Acceptance Testing (UAT). 
Partner with various business partners and solution teams to evaluate GRC tool and feature usage and recommend best approaches 
Ensure solutions promote simplicity, efficiency, and conform to enterprise and architecture standards and guidelines. 
Provide functional leadership during technology enhancements/upgrades/ implementations and work successfully as a liaison with various internal business/ technical partners. 
Partner with the support organization to provide training, support and technical assistance to operations team and end users. 
Participate in Agile scrum team, write/enhance/research user stories and be responsible as business lead and central subject matter expert. 
Help streamline work process to improve efficiency and consistency. 

Required Skills/Experience 

Bachelor’s Degree with 3-5 years of hands-on experience as a business system analyst type role implementing enterprise software, preferably in the areas of GRC, Compliance, and Risk Management 
Strong background in driving business requirement workshops, assessments, and the resulting solutions 
Experience in working with both the business and technical teams, coordinating/leading solution design, development/configuration, and deployment across multi-dimensional teams. 
Strong background in business process analysis, data modeling and ability to proactively identify and manage mapping of requirements to business processes and the underlying data. 
Ability to quickly connect business requirements to the functional capabilities of an application and assess the applicability of different product technologies to business problems; ability to learn new applications and technologies. 
Proven ability to coordinate a diverse set of business users to develop cohesive and streamlined requirements, documentation and user acceptance criteria. 
Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences. 
Excellent team player able to work with virtual and global cross functional teams with the flexibility to work in different time zones. 

Desired Skills/Experience 

Experience with leading GRC technologies and platforms, such as MetricStream, RSA Archer, etc. 
Possess Compliance functional domain knowledge with experience in GRC, Internal/External Audit processes, Risk Management, and Issue Management.


Hermitage Infotech, LLC
P:732-593-8453 Extension 202

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