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Service Now Developer

Detroit, MI
Please go thru the req given below and kindly send  me your updated resume in word document, if you are available and interested in this project given below. Please let me know your minimum expected rate/salary, work authorization, contact details and availability. Please email the resumes to varma@hermitageinfotech.com. Or please call Varma at 9 0 8  2 4 7  0 9 5 0.

Please go through the job description and let me know if you are interested.
Job Title : Servicenow Developer
Location : Detroit, MI
Role Description
ServiceNow Administration and Development/Enhancement
Desirable Skills
Very good experience is SDLC
• Agile Methodology experience preferred
• ITIL certification
• ServiceNow System Administration Certificate is preferred
• Experience with integrations such as Active Directory
• ServiceNow Support and administration knowledge, including scripting and advanced workflows
• Very good working exposure in customized ServiceNow tool support and administration
Essential Skills
Ensures all incidents and requests on ServiceNow tool are address thru guidelines/policies/defined processes
• Impact analyze the user profile and grant the requested group/role access.
• Impact analyze user reported issues on discrepancies on Actual cost and CER roll up amount related to Finance module.
• Execute test scripts and capture the test evidences.
• Impact analyze timecard related query’s and turn around solution to overcome the issue.
• Impact analyze the change request and let users know why the workflow is stuck and cannot move forward due to max amount of activities reached.
• Development/ enhancement in ServiceNow
• Very good communication skill with strong customer relationship management skills
• Proactive and Innovative.
• Good analytical skills. Should be able to evaluate a situation and take right decisions.
• Should be able to own the activities and drive for completion. Capabilities to host meetings, capability of handling multiple projects, multiple stakeholders and Conflict resolution.



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