Pre-reqs: Strong Programming background
CRM Fundamentals --- 5hr
- Introduction to CRM
- Introduction to Sales Cycle
- Understanding the terminologies of CRM
- Introduction to SFDC
- Understanding the workflow of SFDC with a real time example
SFDC Basics and Development --- 20hrs
- Understanding the terms in SFDC
- Introduction to SFDC Editions
- Creating Objects, Tabs and Apps in SFDC
- Creating layouts and applying hierarchy
- Creating roles and profiles
- Creating workflow rules
- Creating Tasks and Events
- Understanding the SFDC admin system
- Creating relationships between the objects
SFDC Advanced Development --- 30hrs
- Invoking Apex
- Creating Apex Classes and triggers
- Customization using Apex programming
- Integration to third party systems using SFDC API
- Introduction to Visual Force
- Creating Visual Force pages
- Creating Packages
- Deploying SFDC
- Using Visual Force in a real time scenario
- Creating Reports and Dasboards
- How CRM is useful in Hospitality, Healthcare, Manufacturing etc
- Industries
An review of Entire SFDC with exercises --- 5hrs
Duration: Total: 70 hours training (we have completed in 60hrs entire syllabus remaining 10hrs will be once complete training every weekend one session for 4weeks
its doubts classes)